|
.CO.UK and .UK Domains terms and conditions |
Domain Names:-
Domain names are registered with a domain name registrar. The domain name registration forms a contract between the registrar and you the customer. AKA Internet Ltd act as a broker / administrator for registration and renewal of domain names to facilitate and simplify this process for our customers.
Nominet are the domain name registrars for all UK domain names (Eg .uk, .co.uk, .org etc) their terms and conditions are available at www.nominet.uk/uk-domain
Renewal:-
All domains are renewed on an annual basis, unless otherwise agreed, we will send out reminder emails 30 days, 14 days, 7 days and 1 day before expiry. We will send the emails to the email address on the account. It is the registrant’s responsibility to make sure their contact details are up to date. AKA Internet Ltd will take no responsibility if your domain renewal fails due to your contact details being incorrect. If you do not wish to renew a domain please make sure you contact us a minimum of 14 days before your domain expires by emailing us at accounts@akainternet.co.uk.
Alternatively, with your agreement, we can set your domain to auto renew. All domains will be auto renewed 14 days in advance of the domain name expiring and will be billed 30 days in advance.
Domain expiry:-
If you do not renew your domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name but with an additional redemption fee of £10 + VAT. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar. AKA Internet Ltd will not guarantee the renewal of a domain name.
Contract termination:-
If you no longer wish to carry on with your contract with AKA Internet Ltd, please email accounts@akainternet.co.uk. no less than 30 days before your services are due to be renewed. Your account will only be deemed as terminated once all outstanding balances have been paid in full. Domains will only be considered for transfer once all balances have been settled. AKA Internet Ltd will not charge you for transferring Nominet registered domain(s) away to another registrar’s tag but reserve the right to charge administrative fees that may be incurred from other domain registrars. The customer acknowledges that, termination of the agreement for any reason will result in AKA Internet Ltd ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to), deletion of data .e.g. hosting account(s) and mail boxes.